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Dealing with Lightroom's Dreaded Question Mark

Posted by Roger Hyttinen on

This post is part of our Learning Lightroom series

It is important that you do any file management of your images from within the Lightroom application, this includes renaming files and folder, creating folder, copying files and folder to a different location or moving files and folders to a different location. If you move or change the name of a folder from outside of Lightroom such as from the Mac Finder or Windows File Explorer, Lightroom will no longer know the location of the folder and will display a question mark next to the folder name.

To tell Lightroom where the folder in question is located, right-click the question-marked folder and choose Find Missing Folder from the contextual menu. Then, navigate to the folder on your drive and click Choose.

Right-click and choose Find Missing Folder

Note that the question mark will also appear next to folders that are stored on an external drive that’s not currently plugged in. All you need to do in this instance is plug in the drive and the question mark disappears.

Quick Guide: To Find a Question-Marked Folder, do this:

  1. Expand the Folders panel in the left pane if necessary.
  2. Right-click on the question-marked folder.
  3. Choose Find Missing Folder from the contextual menu.
  4. Navigate to the folder that contains the missing images.
  5. Select the folder.
  6. Click Choose.

Tip: To display an image or a folder in the Finder (Mac) or Explorer (Windows), right-click the item and choose Show in Finder or Show in Explorer from the contextual menu.

Looking to learn Lightroom CC Classic? Check out our Lightroom Up To Speed ebook guide, available at Amazon, Kobo, Apple iBooks and Barnes and Noble. It’s is also available in PDF format from this website.

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