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PCM Courseware Blog — Effective Technical Trainer

3 Types of Learning Styles

Posted by Roger Hyttinen on

3 Types of Learning Styles

This post is part of the “Effective Technical Trainer” series. There is a theory called Neurolinguistic Programming which suggests that not everyone learns in the same manner. In fact, this theory has narrowed down learning to three distinct styles that determine how people (your students) retain and retrieve information. I can personally vouch for this theory. In my experience as a software trainer, I regularly encounter students who tend to learn best according to one of these three learning styles (some folks use a combination of two – some use all three modalities). As a trainer, it’s important to keep...

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Are You and Your Students On The Same Page?

Posted by Roger Hyttinen on

Are You and Your Students On The Same Page?

This post is part of the Effective Technical Trainer series Context is King Context plays a huge part on how we mean our words and how they are interpreted by others. If I tell a student in a Microsoft Word class that one can record one’s keystrokes as a macro, the student knows that I’m talking about Microsoft Word macros and not Microsoft Access macros because of the context of both of us being in a Word class. But not all contexts are so cut-and-dry and oftentimes, we might be surprised when we said one thing to someone and they’ve...

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4 Steps to an Effective Technical Training Class

Posted by Roger Hyttinen on

4 Steps to an Effective Technical Training Class

 This post is part of the “Effective Technical Trainer” series. I knew I was in trouble when I walked into a week-long Microsoft Access on the first day of class as a student and noticed that there were no computers."Is this the where the Access class is being held?" I asked the stern-looking man sitting at the desk."Yes, have a seat." He picked up his clipboard. "Name please?"“But....but where are the computers?” I asked.“Computers will not be necessary for this course,” the instructor responded firmly. “This is a lecture-based course.”Needless to say, it was an extremely long week. I was...

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